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All party deposits are non-refundable. We will,
however, try to re-arrange the date of your party unless it is
within 48 hours of commencement. Only in very exceptional
circumstances will we be able to move the party date if it is within
48 hours of commencement and this is at the discretion of the
management.
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The final number of participants will be
required two days before the party or earlier if possible.
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If the final number of children on the day
of your standard party falls below our minimum of 12 you will still
be charged for twelve children.
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If the final number of children on the day
of your premier party falls below our minimum of 10 you will still
be charged for ten children.
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Please notify us at least 48 hours before
the party day of any special diets, otherwise we cannot guarantee
provision for them.
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Birthday cakes and candles are not included,
so please remember to bring your own and we will be happy to present
it for you.
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Peak or Off Peak prices will be charged at
the correct rate on the day of your party.
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Peak times apply: Weekends, Bank Holidays,
and School Holidays
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Children will not be allowed back onto the
equipment after the party meal.
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Hot food is available for a maximum of 25
children only. For parties with over 25 children a cold buffet is
provided. For parties with up to 25 children, please confirm your
food choice within 48 hours of the party, otherwise hot
food will automatically be provided.
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Disco parties have cold buffets only.
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Please note that it is your responsibility
to ensure all party children follow the rules of play.
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All children must wear socks on the play
equipment at all times.
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IMPORTANT The party
children will need supervision during the party by at least one
responsible adult per 6 children (1 per 4 children if under 5).
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Please be aware that due to the
individuality of our parties, the time allocated is approximate and
therefore may overrun. This should be made clear to those parents
collecting children.
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Please check your party bill before leaving
the premises as mistakes cannot be rectified afterwards.
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Our party bags are suitable for 3 years and
above.
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Party bags cost £1.50 each and helium
balloons cost £1.00 each. These charges are not applicable for
Premier Parties.
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If you intend to pay your party deposit and/or
your final balance by credit or debit card, please note that a
charge will be made of 50p for debit cards and 3% of the transaction
amount for credit cards.